How do I upgrade Jira?

Jira, a cornerstone in project management, evolves with time, offering enhanced features, security patches, and performance improvements through regular updates. Knowing how to upgrade Jira is crucial to ensure that your team benefits from the latest capabilities and maintains a secure and efficient project management environment. In this in-depth guide, we’ll explore the step-by-step process of upgrading Jira, providing external links, and addressing frequently asked questions (FAQs) to assist you on your upgrade journey.

Why Upgrade Jira?

1. Access to New Features:

Upgrading Jira grants access to the latest features, functionalities, and improvements introduced by Atlassian. New features are often designed to enhance collaboration, streamline workflows, and improve overall user experience.

2. Security Enhancements:

Regular updates include security patches that protect your Jira instance from vulnerabilities. Keeping Jira up to date ensures that your project data remains secure and shielded against potential threats.

3. Performance Optimization:

Updates may include performance optimizations, resulting in a faster and more responsive Jira instance. This is particularly beneficial for larger teams or projects with extensive data.


Steps to Upgrade Jira:

1. Check System Requirements:

  • Review the official Atlassian documentation for Jira’s system requirements.
  • Ensure your server and database meet the recommended specifications for the desired Jira version.

2. Back Up Your Data:

  • Perform a comprehensive backup of your Jira instance, including data, attachments, and configurations.
  • Utilize the built-in backup tools in Jira or third-party solutions to create a snapshot of your instance.

3. Review Release Notes:

  • Explore the Jira release notes for the version you intend to upgrade to.
  • Understand the new features, improvements, and any changes that may impact your current setup.

4. Prepare Test Environment:

  • Set up a test environment that mirrors your production instance.
  • Perform the upgrade in the test environment first to identify and address any potential issues without impacting your live instance.

5. Install the New Version:

  • Download the desired Jira version from the official Atlassian website.
  • Follow the installation instructions provided for your operating system.

6. Run the Upgrade Wizard:

  • Launch the Jira upgrade wizard as part of the installation process.
  • Follow the on-screen instructions to upgrade your database schema and migrate data to the new version.

7. Test and Verify:

  • Conduct thorough testing in the test environment to ensure that all functionalities work as expected.
  • Verify plugins and integrations for compatibility with the new Jira version.

8. Schedule Downtime for Production:

  • Once testing is successful, schedule a maintenance window for production.
  • Communicate the downtime to users and stakeholders.

9. Apply the Upgrade to Production:

  • Repeat the upgrade process in the production environment during the scheduled downtime.
  • Monitor the process to address any unforeseen issues promptly.

10. Post-Upgrade Tasks:

  • Update any custom configurations or scripts that may be affected by the upgrade.
  • Communicate the successful upgrade to users and provide any necessary guidance.

External Links for Further Exploration:

  1. Jira Software Release Notes
  2. Atlassian Documentation: Upgrading Jira
  3. Jira System Requirements


Frequently Asked Questions (FAQs):

Q1: Can I skip versions when upgrading Jira?

A1: It is recommended to follow a sequential upgrade path. Skipping versions may lead to compatibility issues and data inconsistencies.

Q2: How long does a Jira upgrade typically take?

A2: The duration of a Jira upgrade depends on factors such as the size of your instance, the complexity of your configurations, and the specific version you are upgrading to. Plan for an appropriate maintenance window.

Q3: What should I do if the upgrade fails?

A3: Refer to the official Atlassian documentation for troubleshooting steps. If issues persist, reach out to Atlassian support.

Q4: Are plugins and add-ons affected by Jira upgrades?

A4: Yes, plugins and add-ons may require updates to be compatible with the new Jira version. Verify compatibility and update plugins accordingly.

Q5: Can I roll back to a previous Jira version after an upgrade?

A5: Rolling back to a previous version is complex and may result in data loss. It’s essential to have comprehensive backups before attempting an upgrade.


Upgrading Jira is a critical aspect of maintaining a secure, efficient, and feature-rich project management environment. By following the outlined steps, reviewing external links, and addressing common FAQs, you can navigate the upgrade process with confidence. Keep your Jira instance up to date to harness the latest features, fortify security, and optimize performance, ensuring a seamless and productive project management experience for your team.

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