How to connect Smartsheet in Jira?

In the realm of project management and collaboration, integrating tools can be a game-changer. For teams using Jira for issue tracking and Smartsheet for project planning, connecting the two platforms is a strategic move to streamline workflows. In this comprehensive guide, we’ll explore the step-by-step process of connecting Smartsheet in Jira, unlocking a seamless experience for project managers and team members.

Understanding the Jira-Smartsheet Integration

Why Connect Smartsheet in Jira?

Integrating Smartsheet with Jira allows teams to bridge the gap between project planning and execution. With this connection, you can sync data, improve collaboration, and enhance visibility into project progress. Whether you’re managing tasks, timelines, or resources, the integration provides a unified platform for comprehensive project management.

Steps to Connect Smartsheet in Jira

1. Install the Smartsheet for Jira Connector:

  • Visit the Atlassian Marketplace and search for the “Smartsheet for Jira Connector” add-on.
  • Install the add-on in your Jira instance, following the provided instructions.

2. Authenticate Smartsheet Account:

  • Once installed, navigate to Jira’s settings and configure the Smartsheet for Jira Connector.
  • Authenticate your Smartsheet account within the Jira Connector settings to establish a secure connection.

How to do code block in Jira?

3. Create Smartsheet Integration in Jira:

  • Within Jira, create a new project or access an existing project where you want to integrate Smartsheet.
  • Configure the Smartsheet integration settings for the specific project, linking it to your Smartsheet account.

4. Map Fields and Customize Integration:

  • Map relevant fields between Jira and Smartsheet to ensure accurate data synchronization.
  • Customize integration settings based on your project’s specific requirements and workflows.

5. Test and Validate Integration:

  • Perform a test synchronization to validate that data seamlessly flows between Jira and Smartsheet.
  • Resolve any issues that may arise during the testing phase.

Benefits of Jira-Smartsheet Integration

1. Unified Project Management:

  • Achieve a consolidated view of project details by syncing data between Jira and Smartsheet.

2. Enhanced Collaboration:

  • Foster collaboration by providing teams with real-time access to project information, regardless of the platform they prefer.

3. Improved Visibility:

  • Gain a holistic view of project progress, timelines, and resource allocation by integrating Jira and Smartsheet.

How to use Jira automation rules to modify issues

Pros of Connecting Smartsheet in Jira:

  1. Unified Project Management: Integration allows for a consolidated view of project details, providing a unified platform for managing tasks, timelines, and resources.
  2. Enhanced Collaboration: Teams can collaborate more effectively by having real-time access to project information, fostering improved communication and coordination.
  3. Improved Visibility: Integration provides a holistic view of project progress, timelines, and resource allocation, aiding in better decision-making and planning.
  4. Efficient Data Synchronization: Bidirectional data synchronization ensures that updates made in either Jira or Smartsheet are reflected in both platforms, reducing manual data entry.
  5. Seamless Workflow: Integrating Smartsheet and Jira streamlines workflows, allowing teams to work more efficiently and reducing the need to switch between platforms.

Cons of Connecting Smartsheet in Jira:

  1. Learning Curve: Team members may need time to familiarize themselves with the integrated workflow, leading to a short-term learning curve.
  2. Potential Cost: Depending on the chosen integration method or tools, there may be associated costs, such as licensing fees for specific connectors or add-ons.
  3. Customization Complexity: While integration allows for field mapping, extensive customization may require careful planning and configuration, adding complexity to the setup.
  4. Platform Dependency: Teams become reliant on both Jira and Smartsheet, and any issues or downtimes on either platform may temporarily disrupt the integrated workflow.
  5. Compatibility Considerations: Regular updates or changes in either Jira or Smartsheet may introduce compatibility issues, necessitating updates to the integration setup.

External Resources

  1. Smartsheet for Jira Connector – Atlassian Marketplace
  2. Smartsheet Help Center – Jira Integration

FAQs about Connecting Smartsheet in Jira

Q1: Is there a cost associated with the Smartsheet for Jira Connector?

A1: The Smartsheet for Jira Connector may have associated costs. Check the Atlassian Marketplace for pricing details and licensing options.

Q2: Can I customize the fields being synchronized between Jira and Smartsheet?

A2: Yes, the integration allows you to map and customize the fields that are synchronized between Jira and Smartsheet.

Q3: Does the Smartsheet for Jira Connector support bidirectional data synchronization?

A3: Yes, the connector supports bidirectional data synchronization, ensuring that updates made in either Jira or Smartsheet are reflected in both platforms.

Q4: Are there any limitations or considerations when integrating Jira with Smartsheet?

A4: Review the Smartsheet and Jira documentation for any specific limitations or considerations when setting up and using the integration.


Connecting Smartsheet in Jira opens up new possibilities for efficient project management. By following the outlined steps, teams can seamlessly integrate these powerful tools, ensuring a unified approach to project planning and execution. The benefits of improved collaboration, enhanced visibility, and unified project management make the Jira-Smartsheet integration a valuable asset for teams striving for excellence in their projects. Explore the integration, leverage the benefits, and elevate your project management experience with the power of Jira and Smartsheet.


Supercharge Your Collaboration: Must-Have Microsoft Teams Plugins Top 7 data management tools Top 9 project management tools Top 10 Software Testing Tools Every QA Professional Should Know 9 KPIs commonly tracked closely in Manufacturing industry