What is Jira issue template and how do they enhance project management

Jira, developed by Atlassian, stands as a cornerstone in modern project management, facilitating efficient collaboration, task tracking, and project organization for teams worldwide. Among its myriad features, Jira Issue Templates emerge as a potent tool, empowering teams to standardize their workflow and streamline the process of task creation. In this comprehensive guide, we’ll delve deep into the significance of Jira Issue Templates, elucidate the step-by-step process of creating them, and provide a wealth of external resources to bolster your understanding.

Understanding Jira Issue Templates:

At its core, a Jira Issue Template serves as a blueprint for creating new issues within a Jira project. By predefining the structure, layout, and required fields, templates ensure uniformity and consistency across various tasks, projects, and teams. They encapsulate essential information, guidelines, and best practices, guiding team members through the task creation process and minimizing errors and oversights.

Why Utilize Jira Issue Templates?

  1. Consistency and Standardization: Issue templates enforce a standardized format for task creation, ensuring that all pertinent details are captured uniformly across projects and teams.
  2. Efficiency and Time Savings: By eliminating the need to recreate task details from scratch, templates significantly reduce the time and effort expended in task creation, allowing team members to focus on value-adding activities.
  3. Guidance and Best Practices: Templates can embed guidance, instructions, and best practices relevant to specific task types or project requirements, providing invaluable assistance to team members, especially newcomers.
  4. Enhanced Collaboration: With standardized templates in place, collaboration becomes smoother and more seamless, as team members can easily understand and interact with task-related information.

How to Create Jira Issue Templates: A Step-by-Step Guide

Creating Jira Issue Templates is a straightforward process that can be accomplished with a few simple steps:

  1. Access Project Settings: Navigate to your desired Jira project and access the project settings from the sidebar menu.
  2. Manage Issue Types: Under the project settings, locate the “Issue types” section and click on it to manage the available issue types for your project.
  3. Add or Select Issue Type: Depending on your requirements, either add a new issue type or select an existing one to customize as a template.
  4. Configure Screen Scheme: Once you’ve selected the issue type, proceed to configure the associated screen scheme by clicking on “Issue type screen schemes.”
  5. Customize Screen Layout: In the screen scheme configuration, click on “Configure” next to the relevant screen to customize the layout, fields, and other details of your issue template.
  6. Add Fields and Descriptions: Populate the template with the necessary fields, descriptions, checklists, and any other pertinent information that aligns with your project’s requirements.
  7. Save Changes: After customizing the template to your satisfaction, save your changes to finalize the creation of your Jira Issue Template.

External Resources and FAQs:

  1. Atlassian Documentation on Issue Templates: For in-depth guidance and documentation on utilizing Issue Templates within Jira, refer to Atlassian’s official documentation here.
  2. Jira Community Forum: Engage with fellow Jira users, seek assistance, and exchange insights on the Jira Community Forum. Access the forum here.

Frequently Asked Questions:

Q: Can I tailor Issue Templates for different types of tasks or projects?

A: Absolutely! Issue Templates can be customized and tailored to suit the unique requirements of various task types or projects within your Jira instance.

Q: Are Issue Templates available across all Jira versions?

A: Yes, Issue Templates are available in both Jira Cloud and Jira Server versions. However, slight discrepancies may exist in the process of creating and managing templates between the two versions.

Q: Is it possible to share Issue Templates across multiple projects?

A: Indeed, you can share Issue Templates across multiple projects by configuring screen schemes and permissions accordingly within Jira.


In essence, Jira Issue Templates emerge as indispensable assets in the arsenal of project management tools, empowering teams to standardize, streamline, and enhance their workflow within the Jira ecosystem. By adhering to the outlined steps and leveraging the plethora of external resources provided, teams can seamlessly create and deploy Issue Templates tailored to their specific needs, thereby fostering greater efficiency, collaboration, and success in their projects.

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